I’m having trouble placing an order. What should I do?

If you are experiencing issues placing an order, follow these steps to resolve the problem:

1. Check your internet connection

   • Ensure you have a stable and secure internet connection.

2. Clear your browser cache and cookies

   • Go to your browser settings and clear the cache and cookies. Then reload the website.

3. Update your browser

   • Make sure your browser is updated to the latest version for compatibility.

4. Try a different device or browser

   • Switch to another device or browser to see if the issue persists.

5. Verify your payment details

   • Double-check your card information or payment method to ensure everything is entered correctly.

6. Review your shipping address

   • Confirm that your shipping details are complete and accurate.

7. Disable pop-up blockers

   • Some security settings or extensions may interfere with the checkout process. Disable these temporarily.

8. Contact customer support

   • If the issue continues, contact our support team (open a ticket or write to [e-mail]). Provide details of the problem, including screenshots if possible.