What is your return policy?

We do our best to make you satisfied with our products & services. All products must pass quality checks and cross-check before shipping. But in certain cases, you need to Return or Replace the product; aspects need to be taken care of. All our orders are made to order, and a 20% restocking fee and shipping charges are charged on return for a replacement.

Refundable

1. Return/Replacement & Refund are accepted only within 30 days from the delivery date.
2. In case of Returns/Replacement buyer bear all the shipping and handling expenses.
3. The product must be returned in the original packing and should be as good as new with tags attached.
4. Only defected items will be entertained for return and replacement.
5. If we have made a mistake, we'll also refund the Shipping & Delivery charges.
6. You need to send photos of the defects prior to Return/Replacement.

Non-refundable

1. Products sold in SALE & DISCOUNT are Non-Refundable, unless the product is defected.
2. Made to Measure & Full Customized Leathers are not refundable or replaceable.
3. Worn or altered items cannot be returned. Product should be inspected upon receipt.
4. No Return/Replacement will be issued to the customer ordering more than two products at a single time. Ideally restrict the practice of generation of a resale value and return the product in case there is no sale. Also discourage the practice of ordering different products for trial and selecting only one.